REFUND POLICY AND VALIDITY OF SESSIONS
We offer refunds under following terms:
- 100% Refund (Before therapy starts, till 14th day of purchase)
If your counseling hasn’t started, then you are eligible for 100% refund till 14th day from the date of purchase. We will also give you a 100% refund in case we are not able to serve you for some reason.
- 50% Refund (Before validity date, for unused sessions)
50% refund is only available within the validity* period of your sessions under the following terms. Once therapy has begun or if 14 days have passed from the date of purchase, then you are eligible for a 50% refund for the ‘unused’ sessions (within the validity period*). So, if you have for e.g. bought 8 sessions, and you have used 3, then you are eligible for a 50% refund on 5 sessions. Rate per session will be calculated at your purchase prices.
- No Refund (After validity date or if sessions finished)
No refunds will be given after the sessions have finished or validity of sessions has expired. The validity* date of your sessions will be calculated on the basis of the date of purchase and will be informed to you before the start of sessions.
*Validity Date For Sessions: For each session, you get 3 weeks of validity. So, the validity date of your sessions is calculated as: Date of purchase + (No. of sessions bought x 3 weeks)
