FAQs

  • DO YOU GIVE COUNSELING ONLINE (ON PHONE/VIDEO CALLS)?

    Yes. Currently all of our sessions are happening on phone/video calls.

 

  • HOW MANY MONTHS WILL IT REQUIRE FOR THE COUNSELLING TO BE EFFECTIVE?

    Generally 2-3 months are needed to see some longer lasting changes. However it mainly depends on the severity and number of problems. Also, the learning speed and determination of clients play a significant role.

 

  • DO YOU TAKE INTERNATIONAL CLIENTS AS WELL?

    Yes. We do.

 

  • WHAT LANGUAGES ARE USED DURING COUNSELING?

    As of now, all our counselling happens in Hindi and/or English.

 

  • WHAT ARE THE WORKING HOURS FOR SCHEDULING COUNSELLING SESSIONS?

    Our working hours are: 11 AM to 8 PM, IST (Indian Standard Time), for holding counseling sessions.

 

  • WHY SHOULD I TRUST YOU?

    Counseling is a profession, where no one can guarantee you 100% that they will necessarily solve all your problems or help you to your best expectations. No counselor is perfect, just like no client's learning is perfect. You can trust us because we do the following things to make sure that our counselors are among the best in the field.

    1. We make sure that everyone who joins our team has a bare minimum level of qualification i.e. Master's in psychology.
    2. We train them extensively under experienced counselors.
    3. We all work in a close-knit team. Our counselors don't work alone. They get constant help from other counselors.
    4. Overall performance of each counselor is constantly supervised by the head counselors.
    5. Finally, we keep a very close eye on client's experiences. In case you are dissatisfied by a session or counselor, we work on it immediately to resolve the issue.

 

  • I HAVE FILLED THE APPLICATION FORM. THERE'S NO RESPONSE. WHY?

    We are sorry for this inconvenience. Actually we get a lot of applications and sometimes we are unable to respond in time. We are gradually building our team. So, please bear with us. Thanks for your patience. 🙂